Security & Privacy

Rajabajee Privacy Policy — How We Keep Your Information Safe

Your trust is our most valuable asset. This policy clearly sets out what data we collect, why we collect it, how we store it, and what rights you have.

Last Updated: January 1, 2026 Estimated reading time: 7 minutes Written in Bengali GDPR-Compliant

Why Your Data Is Safe with Us

Rajabajee treats privacy not just as a rule, but as a responsibility

End-to-End Encryption

All data transmission is protected by SSL/TLS encryption — no one outside can read it.

Your data is never sold

We never sell your personal information to third parties. Your data is used solely to serve you.

Your Controls

You have the right to view, correct, or delete your information at any time.

Regular Audits

Our security systems are regularly audited by independent third-party experts.

Payment Information Is Secured

Sensitive card or mobile banking details are never stored on our servers.

No Spam

Your email or phone number will not be used for unsolicited marketing. You always have the option to opt out.

This Privacy Policy applies to the Rajabajee (rajabajee.bet) website and its related services. By using the site, you are considered to have accepted this policy.

1
Scope & Introduction

This Privacy Policy is issued on behalf of the Rajabajee platform. It is written primarily for users in Bangladesh and follows international privacy standards based on GDPR principles.

When Rajabajee collects your information, we act as the "Data Controller" — meaning we decide what data is collected, why it is collected, and how long it is retained.

If you are using an account on behalf of another person, it is your responsibility to obtain their consent before providing their information.

2
What Information We Collect

Rajabajee collects information in several ways. A full breakdown is provided below:

Data Type Example How We Collect Data
Identity Information Name, date of birth, NID number RegistrationKYC
Contact Information Mobile number, email address Registration
Financial Information Payment methods, transaction history DepositWithdrawal
Activity Information Game history, login timestamps, betting details Automatic
Device Information IP address, browser, operating system Automatic
Communication Logs Support chat, email correspondence Support

We never collect unnecessary data. Only what is required to provide our services and meet legal obligations.

Sensitive details such as full card numbers, CVV codes, or mobile banking PINs are never stored on Rajabajee's servers.

3
Why We Collect Your Data

Rajabajee uses your information for the following purposes:

  • Account Management: To manage registration, login, password recovery, and overall account security.
  • Identity Verification (KYC): Verifying identity to prevent fraud and ensure compliance with legal requirements.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer Support: To keep records of previous interactions for troubleshooting and customer support purposes.
  • Responsible Gaming: To analyze gaming behavior, identify risky patterns, and offer support where needed.
  • Legal Obligations: To comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations.
  • Service Improvement: Analyzing usage patterns to improve your experience on the platform.

We do not use your information beyond the purposes stated above. A separate consent is obtained before sending any marketing emails.

4
How and How Long Your Data Is Stored

Rajabajee stores your data on secure servers located in internationally certified data centers, monitored around the clock 24/7.

  • Account Information: Retained for the duration of account activity and for 5 years after closure (as required by law).
  • Transaction Information: 7 years — as required by financial regulatory guidelines.
  • Support Conversations: Retained for up to 3 years.
  • Browsing Logs: Automatically deleted after 90 days.

After the retention period, data is securely destroyed. You may request earlier deletion at any time, though some data may be required to be retained due to legal obligations.

5
Sharing Information with Third Parties

Rajabajee does not sell your personal information. However, limited data may be shared with trusted third parties in specific circumstances:

  • Payment Provider: Mobile Pay, Nagad, or other payment gateways — solely for processing transactions.
  • KYC Partner: Accredited verification agencies for identity verification.
  • Game Providers: Only the minimum data necessary to operate the platform.
  • Legal Authorities: When required by a court order, government directive, or other legal obligation.

Every third-party partner operates under strict confidentiality agreements and is prohibited from using your data for their own purposes.

We will never: Selling or renting your information to advertisers, data brokers, or any other commercial entities.

6
Cookies & Tracking Technologies

Rajabajee uses cookies on its website. Cookies are small text files stored in your browser that help the site function properly and enhance your overall experience.

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these.
  • Functional Cookies: To remember your language preferences and game settings.
  • Analytics Cookies: To understand which pages get the most traffic and where issues occur.

You can disable cookies through your browser settings. However, disabling essential cookies may prevent certain features of the site from functioning properly.

7
Your Rights

Rajabajee believes you have full ownership of your personal data. Your rights are outlined below:

Right to Access

You may request to know what information we hold about you. Submit a request to support and a copy will be provided within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. This is typically resolved within 7 business days.

Right to Erasure

You may request deletion of your data after closing your account — unless retention is required by law.

Right to Restrict Processing

You can request that we stop using your data for specific purposes, particularly for marketing.

Data Portability

You can receive a copy of your data in a machine-readable format (CSV/JSON).

Right to Object

If you object to how certain data is being processed, contact our support team directly.

To exercise these rights Help Center Visit or email us at support@rajabajee.bet.

8
Minor's Privacy

Rajabajee strictly prohibits registration by anyone under the age of 18. We do not knowingly collect or store data from minors.

If a minor has accidentally created an account, a parent or guardian should contact us immediately. We will promptly close the account and delete all associated data.

For Parents: If you suspect your child is using this site, please contact us immediately at support@rajabajee.bet.

9
Our Response to a Data Breach

In the event of a suspected data security breach, Rajabajee will take the following steps:

  • The relevant regulatory authority will be notified within 72 hours of detecting an incident.
  • Affected members will be promptly notified by email with guidance on recommended next steps.
  • Passwords will be reset for all affected accounts and any suspicious activity will be blocked.
  • An investigation will be conducted to identify and address any security vulnerabilities.

Our security team is on standby 24 hours a day. To date, Rajabajee has not experienced any major data breach — and we are committed to keeping it that way.

10
Policy Update Process

Rajabajee reserves the right to update this Privacy Policy at any time. For significant changes:

  • Notice will be sent to your registered email at least 15 days in advance.
  • A notice will be posted on the site with the effective date of the updated policy clearly stated.
  • Continued use of the site following any changes will be considered acceptance of the updated policy.

To request a copy of a previous version, contact our support team. We retain the last 3 versions.

11
Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team:

  • Email: privacy@rajabajee.bet — typically responded to within 24–48 hours.
  • Live Chat: Chat with us directly from the site — for instant support.
  • Help Center: Help Center Visit the page to open a ticket.

An initial response will be provided within 72 hours of submitting a complaint. Complex matters may take up to 14 business days to resolve.

If we are unable to resolve your concern, you have the right to file a complaint with the relevant regulatory authority. We are always ready to cooperate.

Your data is safe — get started with complete peace of mind

Your privacy is our top priority at Rajabajee. Play and enjoy in a safe, secure environment.

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